At RWA Pharmacy, we believe that every pharmacy deserves a tailored approach to pharmacy business intelligence. Our pharmacy BI solutions are designed to provide a comprehensive, unified view of your pharmacy, empowering you to make data-driven decisions that drive growth, efficiency and profitability.
This blog post offers an in-depth exploration of our pharmacy BI enquiry process, guiding you through each step from your initial contact to the success implementation of our solution in your pharmacy business.
Your journey begins with a comprehensive Discovery Call. Our team will delve into the detail of your pharmacy operations, seeing to understand your unique challenges, goals and existing reporting processes. This internal conversation sets the foundation for a customised solution that perfectly aligns with your business objectives.
Key questions we'll address:
Following the Discovery Call, we'll provide you with a curated package of materials.
This includes:
Our goal is to equip you with the information you need to make an informed decision and gain a deeper understanding of how our pharmacy BI solutions can benefit your business.
Once you've had time to review our materials, we'll schedule an in-person, non-obligatory product demonstration. During this session, our sales and product team will guide you through our pharmacy BI platforms, using sample data to illustrate its capabilities and showcase the simplicity of its processes and reporting.
During this session, we'll emphasise the following key features and benefits:
We offer a live demonstration of our pharmacy BI solution. This involves your data being shared by your PMR supplier to provide a bespoke demonstration and showcase how our system can simplify reporting using data that you recognise and resonate with.
This demo will feature a senior member of our Customer Success team who will be able to offer immediate feedback on your data. Our Customer Success teams host over 1,500 sessions with customers every year and are in a position to identify trends and opportunities in your data straight away. They will identify potential areas for improvement based on commonalities with other customers and industry insights.
At this stage, we've worked closely with you to understand your business and goals, and we're confident in our ability to deliver a solution that exceeds your expectations. Following your pharmacy BI demonstration. Should you wish to proceed, we'll present you with a contract outlining the terms of our partnership and our commitment to your success. It’s now yours to sign!
Once the contract is signed, we'll begin the set-up process. Our dedicated Customer Success team will handle the heavy-lifting technical aspects, ensuring a smooth integration with your existing systems and no stress or hassle for your team. Our go live date depends on how long it takes us to access your data. Once we have the data, you will receive logins that same day.
However, our support doesn’t stop once the installation is complete. We understand that data is just data unless you do something with it. Our Customer Success team will go on this journey with you, ensuring you get the absolute best out of our solutions,
Throughout the implementation and beyond, we'll provide ongoing support to your business in a variety of methods that all directly benefit your roadmap to success, including:
Our pharmacy BI solutions are designed to drive growth, efficiency, and data-driven decision-making. By partnering with RWA Pharmacy, you can gain a comprehensive understanding of your pharmacy business, identify areas for improvement, and unlock the full potential of your data.
Contact us today to learn more about how we can help you achieve your business goals and to start your bespoke enquiry process!
Interested to learn more?
Interested to learn more?