Since implementing RWA Pharmacy’s Dispensary+ Insights solution, Paydens have seen the value of expired EPS scripts fall by over 80%. We have successfully delivered a solution that removes the potential for substantial losses per branch.
Now for the detail...
Paydens needed full transparency of their dispensing business, especially electronic prescribing. They knew they weren’t claiming absolutely everything but were unable to catch missing items in real time. They wanted to improve efficiency across their teams and ensure no money was being left on the table.
We created weekly KPI and exception reports to show their outstanding EPSR2 scripts which are more than 3 months old, or those that are about to expire.
Paydens area managers receive a detailed summary report each month, enabling them to catch claims which would otherwise be missed.
"RWA provides an invaluable service to our company, helping ensure that any money that we are entitled to as a result of our pharmacy team’s effort is fully claimed for and paid. The expired unclaimed script solution is just one of the many ways that the RWA service has given us complete transparency of our business."
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