Early results have been extremely positive. The platform quickly showed areas where money is being lost, improvements can be made and processes tightened. Within just a few months, the annualised return had already exceeded the cost of the platform, twice over.
A particularly significant win has been the ability to cross-reference stock movement that may have been misallocated, and to match the data against what we have been paid for by the NHS. This gives them much better assurance that assurance that stock, claims and payments are properly aligned, and helping identify risk of loss, theft, orpoor process or misallocation before it becomes an issue.
RWA has also improved how Medishare Group’s performance is reviewed. Rather than relying on assumptions, there is now a structured, evidence-based approach to understanding the business, creating an open culture across the team and its partners.
In pharmacy, losses accumulate quietly. Day-to-day operations rely on headline figures and assumption rather than a clear, granular view of what was happening across purchasing, reimbursement and stock. With the right visibility, losses are entirely preventable.
Like many community pharmacies, Medishare Pharmacy Group knew that margin was under pressure, but they didn’t always why.
The community pharmacies operating across the South East knew they needed to improve their gross profit, understanding supplier and purchasing performance, identify leakage, monitor stock movement, and improve visibility to support strategic decision making.
MediShare didn't need more data. It needed to transform its data into insights that are easy to understand and act on.
The decision to commission RWA Pharmacy came down to our understanding of community pharmacy commercially.
Where other solutions offered dashboards, we offered something much more valuable, a platform built by people who understood what those numbers actually mean and can interpret them in a way that enables action. RWA translates pharmcay data into actionable insights, highlighting exactly where margin is lost, where purchasing behaviour needs attention, and where operational changes can improve profitability.
Where concerns arise, we proactively help to investigate and provide the assurance that data is being properly understood.
From the first conversation to go-live took around two weeks. The implementation process of Independents+ Insights was smooth, responsive, and the output was clear enough that time wasn't wasted. The team explained the process clearly and were on hand throughout.
It highlights where margin is lost, where purchasing behaviour needs attention, and where operational changes can improve profitability
In pharmacy it is very easy to lose significant amounts without realising it, and not having this level of insight is a mistake no contractor should be making. RWA’s solutions turns data into decisions.
The solutions provide practical tools to pharmacy owners who want to properly understand their numbers and improve profitability. It gives clear insight into areas that are often hidden in day-to-day operations.
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